Often it happens that if a project is succeeded, the project sponsor takes the credit but if it fails, the team takes the blame. How the organization treats the failure has a great impact on building the organization culture –…
In our age, and especially in our work-life, not learning is not an option. This is understood and everyone wants to learn but still, most people depend upon formal learning programs at the organization level. Importance of formal learning…
Regardless of the business, you want to have happy clients. Here are some of my thoughts about certain actions that directly or indirectly involve clients and can make clients happy (or sad if not done right): Never let the team’s…
I’ve been reading and reflecting upon #QUALITYtweet book for quite some time as an early reviewer. And I think I became a more quality-aware person because of this process! The book offers insights to deal with people, process, and…
Do you know the most common causes of poor performance and even more important, how to deal with that? “Identify the problem, understand the causes that created the problem, decide on a solution and make that solution work.” Now…