winning

Two types of delight are out there. One is passive (Type-A) whereas the other is active (Type-B). Type-A comes from outside whereas Type-B comes from within. Type-A is something that happens to you whereas Type-B is a state created…
Undelivered value and just applauding inputs…is easy compared to delivering something that makes a difference. Applauding your Service Delivery Manager being online at 2:00 am to handle client escalation is easy. Applauding your VP of Sales traveling to tens of…
There are various data-based metrics that tell you if your business is thriving and there are certain behavioral patterns also that tell you the same.  Here is some light on the behavioral patterns: Your business consistently gets more leads than…
Effective leaders believe in developing their team members. First, they recognize potential in a team member and then do everything possible to make sure that the selected team member play to his/her own limits and reward him/her self, the…
What Matters Most? Hard Work or Getting It Done? Consider the following conversation with a 1960’s factory-model believer business owner and his newly joined employee: Owner: “You haven’t worked for 260 hours (26 days * 10 hours) this month…