…or an advertising campaign or an event or a marriage function.
Let’s focus on project management for a while.
The best-managed project is not that you think is going well.
Or, not your chief technical architect or other team members.
In fact, nobody can judge the real success of the project by looking even at the Organization’s Project Status Reporting System.
The only (read again, THE ONLY) people who can unveil the real truth are your clients.
And they don’t just tell you, they’ll tell you this in the form of buying more services from you…
You’re in business, and it’s not just sufficient to deliver the right thing at the right time. It’s the most basic requirement. The critical question is how can you make your client’s life easier, just by working with you?